The Ellipsus support portal/knowledge base (where you are now) is a separate platform from the Ellipsus editor. In order to access previous support tickets, the forums, etc. you will need to do some additional configuration of your credentials.
Note: If you run into issues, please submit a ticket so our support team can help!
To access the portal for the first time:
- Follow the instructions in your activation email to set your password or
- Contact support to request access
Once you have logged in, you can...
- Update your forum display name and other profile details by clicking/tapping the icon in the top right
- View past support tickets
- Post to the Ellipsus forums
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